FAQs

Question : How do we get to the hut and what should we do on arrival ?

Answer : Yes pretty fundamental this one……and you will probably be coming from the South East or the North, so lets start with the South East and assume you have made it to Dorchester. Stay on the A35 and follow the signs to Bridport or it may say Exeter. Stay on the main road to Bridport which is about 10 miles. We have been told many Sat-Navs tell you to come off at Winterbourne Abbas and follow the old roman road across country……just don’t do it, unless you are the adventurist type. Anyway you arrive in Bridport and at the first roundabout take the 3rd exit north towards Beaminster. Keep on this road for about 4 miles until you reach Melplash where you turn right just before the garage and opposite the Half Moon Pub. Go up to the top of the hill (about 1km) and you will come to an odd junction with a ‘not suitable HGV sign’, but we have now put a sign post up for Loscombe so its a bit easier. Take this right turn and head down into the valley, as you go down you will think you have just entered the film set for ‘the land that time forgot’, obviously without the Dinosaurs ! or perhaps not….anyway keep going until you get to the bottom of the hill where there is a very tight left hand turn. You are now at Charity Farm, do not go around the bend but instead turn right down the track and park at the garage. At this point you can go through the gate, down the field and across the bridge but we would only advise you do this if unloading and have a 4×4 to be honest. However we should be around, but just knock on the door and would be happy to take your luggage down for you and you can concentrate on getting a bottle of open !

From the North, M5 or A303 just follow the signs to Crewkerne, odd little town and hard to navigate, but follow the signs for Dorchester (A356) to get out of town, if you are on the right road you will go past the train station on the left hand side, keep going to village of Miserton and just after leaving the village you will arrive at crossroads, turn right onto the A3066 heading for Beaminster and Bridport. Beaminster is a further 5 miles, go through the town heading for Bridport and continue until you get to Melplash where you turn left at the garage with the Half Moon Pub on the right hand side, and then just follow the directions from above.

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Question : How do I log onto the WiFi ?

Answer : The main WiFi SSID is ‘HiddenValleyHolidays’ with no password and is the BT WiFi which we beam down from the House. However due to our very rural location and a tree laying on the BT cable the Openreach can be variabe (one minute you have 9Mbps and the next next to nothing), so to provide contingency we also supply a Mobile 4G router with a SSID ‘HiddenValleyHolidays4G’, again no password.

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Question : How does the TV work ?

Answer : The TV is a Smart TV and also runs off the Wifi, there are quite a few channels to choose from. Obviously If there are problems with the WiFi then the picture quality can be poor. If this situation persists you may need to change the TV network settings to ‘HiddenValleyHolidays4G’ or visa versa. When the signal light is blue on the 4G router you have 4G, when its green its 3G which is not so great and tends to kick in when its wet.

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Question : How do I operate the shower ?

Answer : The shower currently operates directly from the gas burner located at the back of the hut and operates at a set temperture with the electic shower unit acting as an off/on switch effectively – so it is important the controls on the electric shower are left on cold flow with the control anticlockwise. If the control is in the hot flow position this will restrict the flow and the gas boiler may not ignite as a result. To explain this weird situation…..originally the shower was plumbed in for electric use with a single cold water supply. Unfortunatly the power requirements are too high for the cable length and a new cable needs to be laid which we are in the process of doing, but in the mean time please bare with us and just let us know if you need to water hotter or colder and we will adjust it for you.

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Question : Can I drink the water ?

Answer : The water is sourced from our well in the garden at Charity Farm and is drinkable (we have been drinking it for past 2 years with no ill effects), but if you are worried there is bottled water in the fridge..

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Question : Does the toilet operate as normal ?

Answer : Yes the toilet operates as normal, but please please please do not put anything down the loo apart from toilet paper. The reason being the waste ends up in a holding tank outside, and is then masserated and pumped up the hill 70m to the sceptic tank via a narrow pipe. Needless to say any foreign object such as wipes, cotton buds, sanitry towels will block the pump, or the pipe.

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Question : Can we cook meals in the hut ?

Answer : Yes there is a combi oven has both a microwave and a normal oven, the first setting is for the microwave is at 900W. There is also a 4 ring induction hob, just push the right buttons and off you go. However in summer you may prefer to cook outside where you will find a gas and charcol BBQ and a firepit. Again whilst we are waiting to upgrade the electric cable we would ask that you reframe from using the oven for long periods on a high temperture.

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Question : Can we roam around the farm ?

Answer : Yes of course, feel free to say hello to the sheep in the next field or sit by the river in adjacent fields.

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Question : Can I park by the Hut ?

Answer : You can, but we would recomend due to the narrow bridge, you park up by the garage and walk down to the Hut. On arrival we would be happy to take your luggage down for you and bring it back up on departure, or there is a small trolley available, just let us know.

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Question : Can i smoke in the Hut ?

Answer : No smoking is not allowed in the hut, as this will taint the inside furnishings and its unpleasant for other guests, but there is plenty of room outside.

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Question : Does the hut have essentials

Answer : We normally leave a welcombe pack to get you through the first night, normally wine, milk, water, bread, breakfast cearals, loo rolls and there is an emergency pack in the bathroom for toothpaste etc.

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Question : Can we burn the wood laying around

Answer : Yes absolutely, fill your boots

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Question : Can our dog sleep on the bed ?

Answer : We would prefer not, as the bed linen is very expensive to replace, but if you do please protect the linen or we can provide some blankets and similarly if the dog is in and out of the river we can provide some old towels.

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Question : What happens if the power goes off ?

Answer : As a first step check the circuit breaker located under the sink, this should be in the up position. If this does not fix the issue, then it may be the main circuit breaker in the house in which case contact Helen on 07733 666062 or Chris on 07702 714904.